Volunteering Summit - Report

"A Volunteering Summit for Tameside" was organised by Volunteer Centre Tameside (VCT) on behalf of Tameside’s Volunteering Development Group. Membership of the group includes VCT, Tameside 3rd Sector Coalition, Tameside MBC and V-Involved. The brief for the day was to consult as many stakeholders with an interest in Volunteering as possible and take the opportunity to look at how volunteering contributes to Tameside Strategic Partnership’s Community Strategy. Part of the day would also give all stakeholders a chance to take part in the debate surrounding the development of the Volunteering Strategy for Tameside.

Target Audience

Volunteer Co-ordinators, Decision Makers from Voluntary and Statutory Agencies and Management Committee Members from Voluntary Organisations. The invitation was sent out as widely as possible to almost 300 people and 98 attended. See appendix 1: Delegate list. Delegates on each table were placed to ensure cross–sector representation.

Plan for the Day

Opening speeches: Sue Vickers: Volunteer Centre Tameside, Agnes Fough: BME volunteering champion and Cllr Brenda Warrington: Tameside MBC volunteering champion.

Session one: How Volunteering contributes to TSP Community Strategy

Session two: How volunteering is measured across the borough. How could this be improved/done differently?

Session three: Identify Barriers for volunteers/ for organisations, How could support for organisations be improved?

Session four: Why we need a strategy? What should we do with it?

Session 1

Where and how volunteering fits into Tameside Sustainable Community Strategy 2009-19

Identify volunteering roles and groups/organisations that contribute to the aims

Safe Tameside

Magistrates JP
Home Watch
Neighbourhood Watch
Residents Groups
Specials
Homewatch
Victim Support and Witness Service
Youth Involvement Schemes
Youth Service
Cornerstone Tameside Family Intervention
Support for Elderly through Age Concern
Community Safety Unit, Fire Volunteers (Safety Surveys)
Act – Action against burglary & other events to raise home safety & security awareness
GM Fire Service recruit volunteer mountain bike riders to engage with community, find potential fires i.e. fly tipping and train volunteers to go out in the community and carryout Home Fire Risk Assessments
Tameside V-Involved
Safe Guard It (Home Fire Risk Assessment Volunteers) Special Constables.
Street reps are volunteers
Community Regeneration Partnerships e.g. St Peters
Homestart volunteers
Safeguarding Children’s Board – keeping children safe
School involvement in community activities
Peer Support Substance Misuse
Addiction Dependency Services

Learning Tameside

Learning: volunteer reading-helping children with reading
Intergeneration walk- e.g school age children showing older people how to use new technology e.g mobile phones (popp)
Tameside College
A.S.F
Training within volunteering organisations
St Anne’s
Volunteers in schools and colleges (governors/parents/helpers)
Before and after school clubs
Volunteer peer education - teen parents (off the record, connexions and brook)
Scouts, clubs, brownies, guides
Playground/toddler groups
Children’s centres
Give opportunities to young people - to enable them to contribute.
Young carers
Youth involvement schemes
Youth service and youth groups
Fire service in schools - includes volunteers
Fire service, Police service
All fire stations have free community rooms for use with IT
Police in schools
Act - silver surfer’s day/event getting older people online intergeneration
Act Training and development programmes for volunteers - all ages
Activities/crafts - use of act building for community
Cranberries - learning to use laptops with funding from popp.
Reading groups in libraries- learn and meet new people (popp)
Support to community media group in Hattersley (volunteers) popp funding.
Volunteer led classes e.g art, crafts, exercise, "knit and natter" supported by popp.
Popps (older peoples involvement schemes)
Senior volunteers Europe (interchange and intercultural training)
Adult learning volunteers
Learning mentors
Arts and cultural involvement schemes
Museums and cultural centres
Learning
Cheshire family history (Dukinfield)- helping/advising people on tracing family tree in local studies library
Computer buddies scheme
1 to 1 support for using PCs
Learning facility at Ashton fire station literacy and numeracy
Computers provided and tutor every Tuesday
Volunteers in local studies - sorting, indexing, researching benefits volunteers and library service
Learning and supportive young people "mystery shopping" libraries
Libraries and computer buddies
E.S.O.L
Sports development
Sports trust
Local hospitals
Hospital - IT training/development
Training parents - Teach skills to be safe at home (pans at back of cooker)
Peer support
Safe play
Children's centres
Play development
Travel training
T3SC training
Training development programme
T3SC
Step ahead
V-Involved
Colt Team (travellers, asylum, refugees)
Hyde Community action, healthy living - walks etc. Education
Ashton 6th form college
Active learning community - more than just passing exams though
Care about academic progress but also about ‘whole’ person. Chaplaincy supports students pastorally; individuals arrive when all needs are met. Counselling and advice is offered to support people in times of stress.
Volunteer shop gives students volunteer opportunities to learn how skills and work in local community.
Important to see college as being part of the community
Working with 16-19 yrs olds with lots of opportunities to promote community cohesion
Encourages respect for others by holding events like 'respect day' where community organisations come in to talk about their work
Chaplaincy promotes dialogue amongst faiths to ensure greater understanding.
Students helped produce a DVD on knife crime
Hosted community police conference
(Church)Encourages people to look out for one another/pastoral care/belonging to local communities.

Prosperous Tameside

Wooden Canal Boat Trust – Social Enterprise
Tameside Business Family (Blue Orchid)
Oromo Coffee Enterprise
Bayley Hall Cafe
St Peters Partnership – Enterprise Plus
Tameside Business Family
Grow produce foe sale privately & for haggle 'n' barter at Park Cafe. Run by people with LDS
Job Centre Plus
Local Healthcare Trusts - volunteers, PCT, Acute Trust (Hospital), Mental Health Trust
Shaw Trust
TMBC Sports Service

Future jobs fund
20 casual sports coaches
150 volunteers

Hospital
Tameside College Skill Courses
Groundwork – support into employment
T3SC – infrastructure support
T3SC
Volunteer Centre

Work experience opportunities
Volunteer opportunities

Volunteer Centre Tameside
Active Volunteer Tameside
Parent Volunteers
Home Start

Accreditation of volunteer training
Progression into further training/employment

Volunteer Youth, Housing & Health Workers building self esteem
Mentors/Buddies
CAB
Age Concern

Support younger people to gain NVQ’s etc

Credit Unions
Tameside, Oldham & Glossop Mind – Topaz
TARA
Tameside African Families Welfare Association
Community Groups – Social Return on Investment
Connexions
Friends of Gorse Hall
Resettlement & Recovering drug and alcohol users within Tameside (as opposed to historically recovering out of area). Will lead to a group of people willing and eager to "give something back".
****AWADS**** volunteers involved in cultural awareness
Off The Record – counselling service. The majority of our current staff started off by volunteering with us at first.
Willow Wood Hospice
Rotary Clubs – Local money supporting local ventures
Indian Association
Scouts
T.A.
Girl Guides
Youth Service
TICAS – Counselling Service
User led organisations
Computer buddies
Hyde Community Action

English classes
Young researchers group

Community Groups

Opportunities for volunteers
Leading to employment through skills. Training Support. Confidence

S.P.Y.
Sports Coaching

Young people as role models
Volunteer sports coaches progressing to paid coaches

Community groups
Cash Box Credit Union
Spy - Grow your own,-Young people into work
Local Link Transport
Get businesses to support groups e.g. B&Q Paint
Children's centre opportunities
'Grow your own' Children’s Centres, - St Peter’s Partnership
All volunteering contributes indirectly to a more prosperous society – people getting back into long-term employment
More training opportunities for volunteers
Volunteering Pathway to paid work
Volunteers acquiring skills
Volunteers share experiences with others
Volunteers training

Running IT
Benefit from IT

Healthy Tameside

KHUSHAMDID
Tameside Elders Association
BME TAMESIDE Seniors Lunches
Hyde Community Action
Asian Luncheon Clubs
VOX – Mental Health Service user run group
Volunteer Mental Health Advocates
Tameside/Glossop MIND Topaz
Book Time for Yourself (Book Groups Mental Wellbeing)
OFF THE RECORD (15 to 18 Volunteers deliver Counselling to young people 10-28 yrs old) Promotes Positive Mental and Emotional Health.
UCHOOSEIT (Peer led signposting and volunteering group for people connected to drug and alcohol users/ex users)
Drug and Alcohol Youth Service
Alcoholics Anonymous
Peer Support Groups
Peer Educators
Peer Mentors
People First Tameside
Chatterbox Theatre Company
Jubilee Gardens
The Freedom Club
Tameside Social Club (Friday)
MENCAP
Citizen Advice Bureau Volunteers
CAB
Tameside Sports Development Offers Volunteering Opportunities for Young People
Community Sports Leaders
Volunteers – Running Sessions
Sports Volunteering
Sports Clubs (various) ie. East Cheshire Harriers
Healthy Walks
Walking Groups ie. Ramblers Association
Sport Services Volunteer Scheme
Healthy Walk Leaders
WALK LEADER TRAINING FOR VOLUNTEERS – Walking Groups
Social Sports Clubs
Sports Coaches, Walk Leaders, Fitness Instructors, Dance Leaders
Walk Leader Training
Tameside Walks
Sports Services Walk Leaders
NHS - PCT, ACUTE TRUST, HOSPITAL, MENTAL HEALTH
Hospital – Walk Away Team
Patient information Centre @ Hospital – Volunteers Help Run
Tameside Hospital
WRVS eg. Lunch
Hospital Volunteers
Hospice Support
Inpatient - Ward Assistants
GMFRS – working with ROSPA to help prevent accidents in homes with under 5’s
GMFRS – chip pan exchange, smoking cessation, bikes scheme
Tameside Local History Forum
Victim Support
Children’s Centre Volunteers
Community Volunteer Children’s Centre's
DUKI DROP IN
Creative Volunteer role for the Drop In Centre
Home Start – emotional support to families – Support with Healthy eating/lifestyles etc.
Scouts/Guides
Grafton Centre (Hyde) Various Sessions/Activities, NHS & Voluntary Run Sessions, Run by Social Care/Adult Services
Volunteer Healthy Walk Leaders in Parks
Countryside Rangers
Allotment's Associations
Age Concern
Luncheon Clubs
Soup Kitchen Volunteers
Park Cafe – Bayley Hall
Lunch Clubs for the Over 50's
Promotional Campaign!
Ashton Allstars – weekly sessions
ancunian Reunion Project – Good Neighbours Project – Isolation – Activities – Supporting 40 Volunteers
Hattersley Likely Lads
Carers Centre – TMBC Run – Friends of Carers
Tameside Blind Association (Support health Appts)
Deaf Centre – Blind Association
Deaf Club, Mossley Road
Religious teachers/leaders
Denton Methodist
Mossley Methodist
Miles of Smiles (supporting people to attend appointments)
SSAFA
TICAS Tameside Independent Counselling & Advice Service)
Wooden Canal Boat Society
Tameside User Forum (volunteer rates from s/users & ex s/users)
Informal Help – shopping, cooking meals, checking up on neighbours during cold weather
Dukinfield Support Group
Friends of Ryecroft Hall
Manchester Museum of the Regiments
Hattersley Line Dancers
Friends of Granada Park
Get Crafty
AWAD – (African Women’s Art & Development – Healthy Program through Art & Culture)
Stalybridge Art Club
Knit and Natter
TAFWA (Tameside African Families Welfare Association) – Advocacy, Assessment & Support
SPAA
Charity Fundraising (eg cancer research)
Interviewing Skills/Training – Creative Support Services User Involvement
Meeting & Greeting
Timebanking
Breast Feeding Peer Supporters
Women’s Refuge
Royal British Legion
Mobile Bus Services ie. Roadshows
Bernados
Schools
To promote a volunteer champion for each area and also 'sector' of community who would feed back centrally to established links
Young Carers
Build Community ie Engagement Events
Youth Service Volunteers
Social Inclusion – social groups etc.
Tameside Leadership Academy
Indian Association – Primary School visits re: Luncheon Club, Youth Club, Yoga Clubs
Tameside Elders – Men's/Women's exercise groups
Drives & Smiles
Cycling Cyclops etc.
Healthy Eating – Weight Watchers & Local Healthy Eating Clubs
Hyde Bangladeshi Welfare Society
Healthy Living Project – Meals, Health, Walks - via PCT – Health Imp Team
St Peters Partnership ie. Spy Neighbourhood
Social/Community Groups ie. Cranberries
CORA
Social Group Assistants
Befriender

Attractive Tameside

Park Rangers
Dry stone walling volunteers
Countryside Service
Dream Schemes (New Charter)
Community Clean Ups
St Peters Partnership
Social Landlords
Residents Associations
Neighbourhood Partnerships
Westvilla Gardening Group – Church Street
Iris Gardening Club
Sports Club – Leisure Activities
Sports Services inc Mountain Bikes, Orienteering, Health Walks
Greenscape
Pennine Edge Barn Owl Group
Girl Guiding
Scouting
TUF Future Access to an allotment to be run by D&A ex & users to create produce for people in Tameside
Khush Amdid
Ashton Civic Society
Museums
Art Galleries
Heritage Centres
Groundwork
Small Neighbourhood group to improve the immediate local area (e.g. maintaining communal gardens, litter picking)
Friends of Cedar Park
Park Cape
Haggle & Barter
Allotments
Tameside in Bloom
Support Arts
Events & Tourism Team with public art projects
Blue plaque nominations
Historical research etc
Stamford Park volunteer base to be developed
Wild Work Out – being developed
Local environmental groups – friends of Gorge Hall friends of Broadbottom Station
Friends of ________ parks
Littlemoss Memorial Garden Committee
Volunteers Share Skills – Allotments @ St Peters
BTCV British Trust for Conservation Volunteers
Dukinfield Drop in Group
Dukinfield King Street
Wooden Canal Boat Society
Local Angling Society
Friends of Gorse Hall
The Volunteer Centre
Timebanking
Community Cohesion – promoting different groups
Sports Leadership – Volunteers help to increase capacity – put more sports sessions
HAMPA Street reps do walk abouts with landlord in their area (where they live)
Buddy and befriending schemes funded through (popp).
Helping older people to contribute to access events and groups in the local community.
Working in partnership with local businesses, 3rd sector orgs and community groups.
Freedom club for disabled and people funded popps.
Citizen’s advice- welfare benefits.
People first:

Advocacy
Drop in

Support to develop Timebank scheme in Tameside (popp)
Empowering people to get involved – through volunteering, groups and activities.
Timebanking - encourage mutual lil support
Supportive Tameside
Volunteer counsellors to help young people's mental health.
St. John's church (Mossley) youth bar -(non alcoholic!)
Youth service - have volunteering oppurtunities to work with young people.
Connexions
Adult and children’s services
Youth groups (vinvolved) awards d of e.
Interfaith groups and places of worship.
Age Concern
Church organisations and groups
Tameside carers centre support education advocacy
Homestart
Children's centres volunteers (meet and greet)
Indian community centre Supportive Tameside
Different organisation to integrate - understand each other - culturally respect and honour to maintain peace, harmony and positive progress of Tameside.
Victim support
PCSOs
Pals
Patient advice
Liaison service
Bereavement service
Mencap
T3SC
T/l community Tameside intercultural learning
Welfare rights
Cab
Credit union (money is recycled locally to support local people)
Libraries
St John's ambulance
FE colleges
Supportive
Friendly
Getting to know other local parents.
Peer support (new mums/dads) (breast start)
Willowood hospice
St. Peters partnerships
Age concern
Befriending
Day-care etc
Mind
Wellbeing
Support education advocacy
Tara. African refugees
Supportive Tameside
Spy, empowering youth to do something constructive and pass knowledge on to others. Peer lead.
Peer mentoring
Counselling advice schemes
Sure start
Volunteer centre
T3SC
City in the community
Schools
Topaz mind centre
Tafwa (African families and old people)
Willow wood
Homewatch
Community centres
Community events-bringing communities together planned by local residents/volunteers.
Lifeline branching out
I think we all to work together all generation as a whole.
Popps is very important part of Tameside for all organisations, clubs.
RIQ network
Carers centre
Tameside is a place where each year gets better and saver.
U choose it.
Homestart families
Buddy schemes "phone a friend" (popps)
Supportive. Uchooseit, supporting recovering addicts and their families to hopefully go on and lead more fulfilling lives. Leads to a nicer and more respectful community.
Uchooseit
Working with people suffering and living with addiction. Giving recovering addicts a purpose through volunteering groups. Therefore reducing crime. Working alongside probation, police and ads.
Volunteer Centre Tameside
Is the body of volunteering in Tameside they give help and support to all people that need to help and give their time to help others
Importance of direct networking between people in communities.
Sanctuary scheme (Dom violence)
Victim support
Supportive Tameside
Book time for yourself group
Aimed at 55+ volunteers help staff and read to the group libraries.
Supportive Tameside
Summer reading challenge
Young volunteers helping with children’s activities in libraries.
Doctors could do more- getting people to access services
Supportive
Volunteer centre to provide info to all local communities help you can get training
Knowledge or different communities and their experiences should be shared together to broaden our knowledge.
Getting older people to access events groups in the local community
Support to over 6 dozen community and voluntary groups - building social capital (popp)
Indian Community Centre
Right guidance/support for dealing with different age group or people
Appropriate training
Knowledge of volunteering
T3SC Tameside third sector coalition
Supportive
People with disabilities mystery shopping libraries and focus group to make library experience better for all.
Awad. African arts development
Supportive Tameside
Cab citizens advice bureau advocacy service information service
Age concern volunteers to promote social inclusion
Ashton 6th form
Chaplaincy functions on multi faith basis to encourage understanding of people of other faiths and traditions by organising faith walks, visiting speakers (eg holocaust survivors).
Partnership with Ashton rotary club who sponsor annual award given to students who contribute to the local community as a volunteer.
Organised ‘Big tidy up’ with team of little pickers who cleaned up Portland basin and other areas.
Has green team to support sustainability strategy.
Commitment to fair trade- coffee mornings links to various curriculum areas.

Session 2

How we measure volunteering? Can we improve what we do now?

How We Measure Volunteering

Volunteer database to match vols needs to that of organisation.
Dedicated vol co-ord for each organisation
Annual function to appreciate the effort put in volunteer service
Tameside volunteer celebration
Volunteering measures by no’s in service
age agenda
ethnicity
needs analysis has noted skill base of volunteers
Info used for planning future need {gaps analysis} feed information into the Tameside needs assessment and treatment/recovery plan. Improve? Collaboration work on volunteer base with matching
V-Involved Awards: Record their hours – for v fifty awards/v impact awards celebration events – internal certificates trips spreadsheets/timesheets press articles = Tameside Advertiser Tameside Radio/BBC Manchester Newsletter
More volunteers, more skills, provisions of rewards
Age Concern. – Broaden (improve skills sharing) – Share alternative opportunities e.g. invite speakers from other organisations to share their experience.
TMBC - Recognise volunteering through staff magazine and partnership good news stories
PCT/TMBC improvements – recognition of volunteer contribution – shift from counting numbers receiving service to positive outcomes - a measuring achievement of self determined outcomes – recording social value of volunteering on community
Try and capture picture of volunteering within discreet (cultural) communities
NHS/T&G/TMBC – By its positive effect. No. of people benefitting. Achieving individual outcomes. Case studies added/ social capital targets met.
TMBC
Through performance targets then pass information to vct for recognition awards.
HOW TO CAPTURE - More good news stories in local press to make more people aware of voluntary levels, and help recognise hard to reach volunteering!
Number of volunteers who access training
Celebration
Find a way to measure the impact of volunteers – qualitatively as well as quantitavely.
Recognition (across the board) of the VALUE of volunteers.
All orgs. That use the skills of volunteers should register with T.V.C.
Reward volunteers once a year. Celebrate religious event.
Vouchers and certificates presented.
Work force action plan. Community Task Force Award (Certificates)
Work toward achieving “Green Pennant” status for specific areas.
KA/TEA – Better monitoring and evaluation procedures – Better timesheets for volunteers to hand in for accurate number volunteered
More support group where vols can socialise with others to share/record progress made case studies to encourage others
Hours recorded on volunteer log/volunteer questionnaire/questionnaires for families-impact of volunteers?
No. Of mentoring+supervision activities/records/capacity building- training/external activities with others/time spent on hospitality
Number of volunteers directly working in POPP/proxy measure of no. of volunteers supported by POPP through funding etc.
How could this be improved? Dedicated worker/staff to enable volunteers to be managed/recognised properly!
Keep written records of vols attendance and what they did/agreed role.
Having a 'named' person responsible for volunteer co ordination within the organisation.
Libraries: How do we measure?

Of volunteers per quarter across the service, reported in business plan.
Of volunteers hours per quarter.
Young people volunteering in summer. Reading challenge, receive AQA certificate and feedback given.
Duke of Edinburgh students get that reward.
Volunteer for book time for yourself - get together, refreshments, consultation/evaluation event.

Specials (GMP), Nos of people, Hours rostered and logged, Measured by outcomes
Log of hours
Supervision (direct)
Measured on a monthly basis. If people want to try something new and commit more time they ask. People have set groups.
Home watch - Nos of people and schemes logged.
Friends of Tameside young casers
Volunteers are all trustees – no recognition. Invaluable time and experience given.
Probin mela luncheon club- Hyde
Volunteers are involved in preparing meals, committee membership no special recognition.
Friends of Tameside young carers.
Doing things differently would be difficult as volunteers have made it clear they do not want more recognition. Most important is to give thanks and mean it.
Probin mela luncheon club
Could record the number of people who obtain work from there volunteering, also ask what they want.
Police volunteers

Nos of people and hours given in support.
Any training undertaken as a vol.
Certificates
Training records
6TH monthly reviews
Volunteer records

Kerbcraft
Certificate for volunteers, Presentation/buffet gifts, References given
Volunteers recognised through thanks and recording of hours.
Skills to help
Hours worked
Hattersley, Mottram community media

Hours and numbers
Reward through activity and publicity.
Age concern
Calculate in average hours and measure in terms of hourly rate.
Volunteer rep on board of trustees.

Age concern
Supervision/support
Awards for length of service 5, 10 years e.t.c
Annual xmas party.
Quarterly volunteer meetings offer training- skills sharing pro.

Certificates
"Thank you events"
6 monthly seminars
Good pr and advertising

Recognised with national certificates, celebration events and activities.
Record of equal opportunities data.
2 of 3 orgs - stats not gathered
BIO.D- volunteers - not rewarded/mentioned.
1 of orgs - apply to volunteer awards scheme for certificates. (Only one paid staff member and 40 vols.
Role descriptions to check off with volunteers, in terms of the impact that they have and measure the impact.
Individually/groups
Promote via community newspaper.
No format measures but hold regular thank you events to share good practice/network.
I don’t think volunteering is measured within the dept, but there are thank you events/dinners.
We do activities together/events.
Hours counted and fed to manager.
Annual meal volunteer awards
Hattersley resident’s regeneration group
Volunteer hours press announcements
Children’s centre

Record hours
Volunteers celebration event 2x a year.
6 monthly review sessions.

Home start

Collect hours of volunteering - this is collated annually. Also this into is often used to calculate the “true cost” of the service we provide.
Certificates are given for preparation course completion.
Social evenings are held as a "thank you"
Regular support and supervision.

Ongoing training is offered as well.
Youth service - How many people volunteer in the service.

Hours worked recorded on q.as (nightly session) sheets.
Gaining paid employment – in service or external.
Under taking training ops-in service or external.

Ka/tea

Hours given to volunteers centre
Certificates
Training given

Record of all training delivered
Accreditation
Support group meetings

Refresher training

Sport services
Number of volunteers by age 14-16/17-19/20+
Act

long service awards
Xmas parties
Volunteer meetings

Our organisation has Christmas party and log information on spreadsheets.
Statistics - hours of volunteering.
Opening doors - information used to inform national indicators and evidence successors of our service based on social return on investments.
"Measuring" volunteering at St. Johns.

Basically we don’t, its very counter cultural. We could develop role of less active in collecting info.

Cat team

Hours

Ashton cc

Info collected shared with T.V.C. and children’s centre vols take part in T.V.C. celebration event.
Volunteer hours
Counselling service
Placement volunteer
Hours - statistics
Record no. of vols
What activities they have been involved in.

Children’s centres

Hours worked
Regular (supervision)
Support sessions
Award days
Support with job applications.
Training opportunities
Collect monthly stats on volunteering opportunities. This information is fed into the stats for adult services who report on national indicators.

Sport services
No of hours volunteered (Individually & Collectively)

Off the record

Complete evaluation forms
All volunteers receive internal and external supervision
All vols have access to a training programme.
We count volunteer hours as a part of their development.

Sport services

No of volunteers gaining accredited award.
Hours measured and put into database.
Nothing is given
Bus fares and expense given
What data we record:

References
CRB
Ethnicity, Disability, Hours, Roles

Service users of the organisation
Exit questionnaires
Application form
PDP
Volunteer agreement

Rosehill children’s centre
Community outreach

Reducing families isolation and improving confidence
Enhanced crb
Hours logged
Volunteer awards (supervision)
Training provided travel expenses
Uniform, i.d, mobile phones while volunteering, potential jobs.

Countryside service

Time measured days worked
Xmas “alternative awards” night
Long service awards 10 years, 21 years
Social events
Expenses paid and "points for work" system to purchase equipment.

Broadoak area community residents association

We do not reward volunteers as this would spend money that should be spent on the community.

Volunteers

Numbers
Stats
Equal opps
Names and details
Hours recorded
Tasks recorded volunteer feedback firms
Supervisions offered
No. of volunteers crbs.

People first Tameside

ADS
Application forms and interview
Monitoring forms
Ready for progression?
Volunteer diverted training
Certificate accreditor database(People first Tameside)

Measuring volunteers

Volunteer hours recorded and used in reports
Volunteers photographed(with permission) and used in reports
Volunteers have used experiences/time given on their cv’s for employment/accessing educational courses.

How improve volunteer acknowledgements

Certificates
Develops website to reflect their experiences
Feedback forms from volunteers
"Gatherings" of volunteers to thank them.
Activity
Numbers of volunteers recorded
Time spent
Certificated outcomes
Smiles and thanks
Database of number of vols
Photos of activities done by volunteers

HGYPC/Yew Tree CC

Volunteer hour’s worked-annual certificate awarded
We take volunteers out for lunch several times a year and meal at Christmas.
Annual celebration events, vols invited, info taken, praise and recognition
Signing in sheets and rotas, devise reports for funding bodies, Can show/evidence
Service user involvement
No. of volunteers
Mental health or learning disability service users
Record no. of hours on vol centre forms if or with specific volunteer.
Badges/awards
Social activities
Personal satisfaction
Friendship fun
Training pride
More support for smaller orgs. To record and monitor

Tameside hospital

Thank you party for volunteers-long service awards(10+20 years)
Newsletter
Hours of volunteers help recorded
Numbers of volunteers recorded-male/female/GE GRPS 16-24/25-54/55+. Info gleaned, goes into a 6 monthly report to see if more/less people volunteering+track ages of volunteer profile.

More support for smaller orgs to record and monitor
Badges/awards/social activities/personal satisfaction/friendship/fun/training/pride
Recording no. of hours on vol centre forms if ok with specific volunteer
No. of vols-mental health or learning disability service users
Devise reports for funding bodies-can show/evidence service user involvement.
Signing in sheets & rotas.
Annual celebration events - vols invited - info taken - praise and recognition
Volunteer hours worked - annual certificate awarded
We take volunteers out for lunch several times a year and meal at Christmas
Photos of activities done by volunteers
Database of number of vols
Numbers of volunteers recorded
Activity/time spent/certificated outcomes/smiles and thanks
Vol hours recorded and used in reports/vols photographed (with permission) and included in reports/vols have used experiences added to their CVs for employment/accessing educational courses/certifications/develop website together their experiences/feedback forms from vols/gatherings of vols to thank them.
Monitoring forms ready for progression? Volunteer diverted training certificate, accreditor database
Application forms and interview
Hours recorded/tasks recorded/vol feedback forms/supervisions offered/no. of vols crbs
Names and details
Volunteeering numbers/stats/equal opps
We do not reward vols as this would spend money that should be spent on the community
Time measured in days worked/christmas ‘alternative awards’ night/long service awards 10 years & 21 years/social events/expenses paid+ ‘points for work’ system to purchase equipment.
Communnity outreach-reducing families isolation & improving confidence/enhanced crb/hours logged - vol awards(supervision)/training provided/travel expenses/uniform-ID/mobile phones while volunteering/potential jobs.
References/CRB/Ethnicity/disability/hours/roles/service users of the organisation/exit questionnaires/application form/PDP/volunteer agreement.
Nothing given/bus fares and expenses given
Hours measured and put into database
No. of vols gaining accreditated award
YP accessing the service complete evaluation forms/all vols receive internal and external supervision/all vols have access to a training programme/we could volunteer hours as a part of their development
No of hours volunteered-individually and collectively
Collect monthly stats on volunteering opps/this info is fed into the stats for adult services who report on national indicators.
Hours worked - regular (supervision) support sessions/award days/support with job applications/training opportunities
Record no. of vols what activities they have been involved in
Placement volunteer/hours/stats
Volunteer hours
Info collected shared with TVC and childrens centre/vols take part in TVC celebration event.
Hours
Basically, we don’t, its very counter-cultural. We could develop role of less active in collecting info.
Opening doors-ino used to inform national indicators and evidence successes of our service, based on social return an investments.
Stats - hours of volunteering.
Our organisation has Christmas party and log info on spreadsheets
Long service awards/Christmas parties/volunteering meetings/other
No. of volunteers by age 14-16/17-19/20+
Record of all training delivered/accreditation/support group meetings/refresher training
Hours given to volunteers centre/certificates/training given
Youth service-how many people volunteer in the service-hours worked recorded on QAs (nightly/session) sheets – gaining paid employment-in service or external - under taking training ops-in service or external
Home start

collect hours of volunteering-this is collated annually. Also this info is often used to calculate the ‘true cost’ of the service we provide.
certificates are given for preparation course completion.
social evenings are held as a 'thank you'
regular support & supervision.
Ongoing training is offered as well.

Record hours - volunteers celebration event 2x a year - 6 monthly review sessions
Volunteer hours - press announcements
Attendance sheet - induction - database gathering.
Hours counted and fed to manager-annual meal-volunteer awards
We do activities together/events
I don’t think volunteering is measured within the dept. But these are thankyou events/dinners.
No formal measures but hold regular thank you events to share good practices/network.
Individually/groups promote via community newspaper
Role descriptions to check off with volunteers in terms of the impact that they have & measuring the impact.
2 of 3 orgs - stats not gathered. BOD-vols-not rewarded/mentioned. 1 of orgs-apply to volunteer awards. Scheme for certificates ( only one paid staff member+40 vols)
Record of equal opps data.
Recognised with national certificates, celebration events & activities.
Certificates - thankyou events - 6 monthly seminars - good PR and advertising
Age Concern

supervision/support.
Awards for length of service 5,10 yrs etc.
Annual Christmas party.
Quarterly volunteer meetings offer training
Skills sharing.
Calculate average hours & measure in terms of hourly rate – volunteer rep on board of trustees.
Hattersley, Mottram community Media - hours+ numbers-reward through activity+publicity.

Hours worked
Skills to help
Volunteers recognised through thanks and recording of hours.
Certificate for volunteers-presentation/buffet gifts-references given.
Certificates-training records-6 monthly review volunteer records.
Any training undertaken as a vol
Police volunteers - no's of people & hours given in support
Doing things differently would be difficult as a volunteers have made it clear they do not want more recognition. Most important is to give thanks and mean it.
Could record the no. of people who obtain work from their volunteering, also ask what they want.
Volunteers are all trustees – no special recognition. Invaluable time and experiences given.
Volunteers are involved in preparing meals, shopping, committee membership recognition.
No's of people & schemes logged.
Measured on a monthly basis. But if people want to try something new and commit more time then they ask. People have set groups.
Measured by outcomes - log of hours-supervision (direct)
No. of volunteers per quarter, across the service. Reported in business plan. No. of volunteer hours per quarter. Young people volunteering in summer, reading challenge receive AQA cert - feedback given.
Duke of Edinburgh students get the award-vols for book time for yourself – get together, refreshments, consultation/evaluation event.

How Can We Improve What We Do Now?

Volunteer database to match vols needs to that of organisation.
Dedicated vol co-ord for each organisation
Annual function to appreciate the effort put in volunteer service
Tameside volunteer celebration
Volunteering measures by no's in service

age agenda
ethnicity
needs analysis has noted skill base of volunteers

Info used for planning future need {gaps analysis} feed information into the Tameside needs assessment and treatment/ recovery plan. Improve? Collaboration work on volunteer base with matching
Record their hours – for v fifty awards/v impact awards celebration events – Internal certificates Trips Spreadsheets/Timesheets, Press Articles = Tameside Advertiser Tameside Radio / BBC Manchester Newsletter
More volunteers, more skills, provisions of rewards
Age Concern

Broaden (improve skills sharing)
Share alternative opportunities e.g. invite speakers from other organisations to share their experience.

TMBC

Recognise volunteering through staff magazine and partnership good news stories

PCT/TMBC IMPROVEMENTS

Recognition of volunteer contribution
shift from counting numbers receiving service to positive outcomes
a measuring achievement of self determined outcomes
recording social value of volunteering on community
Try and capture picture of volunteering within discrete (cultural) communities
By its positive effect.
No. of people benefitting.
Achieving individual outcomes.
Case studies added/social capital targets met.

TMBC

Through performance targets ------- then pass information to vct for recognition awards.

HOW TO CAPTURE - More good news stories in local press to make more people aware of voluntary levels, and help recognise 'hard to reach' volunteering!
Number of volunteers who access training
Celebration
Find a way to measure the impact of volunteers – qualitatively as well as quantitavely.
Recognition (across the board) of the VALUE of volunteers.
All orgs. That use the skills of volunteers should register with T.V.C.
Reward volunteers once a year. Celebrate religious event.
Vouchers and certificates presented.
Work force action plan. Community Task Force Award (Certificates)
Work toward achieving "Green Pennant" status for specific areas.
KA/TEA

Better monitoring and evaluation procedures.
Better timesheets for volunteers to hand in for accurate number volunteered
More support group where vols can socialise with others to share/record progress made case studies to encourage others
Hours recorded on volunteer log/volunteer questionnaire/questionnaires for families - impact of volunteers?

No. Of mentoring & supervision activities/records/capacity building-training/external activities with others/time spent on hospitality
Number of volunteers directly working in POPP/proxy measure of no. Of volunteers supported by POPP through funding etc.
How could this be improved?

dedicated worker
staff to enable volunteers to be managed/recognised properly!

Keep written records of vols attendance and what they did/agreed role.
Having a 'named' person responsible for volunteer co ordination within the organisation.
More Celebration Events and ask volunteers what they want!
Central website – interactive – record standard info across large organisations and Tameside.
Formal qualification.
Cat Team – results of activities.
Cat Team – Impact in the community – has what they have done made a difference.
Collective volunteer database.
Tameside volunteer celebration.
Opening Doors – collect data on number of volunteers, age of volunteers from community groups through initial application for funding and follow up evaluation document.
Recording and monitoring of work done – recording what are the outcomes.
Time sheets including travelling time and supervision and training.
Standardise
Agreed ideas i.e. core items to be measured/and how.
Recording number of volunteers and number of hours central database Tameside wide.
Give volunteering a monetary value.
More networking.
Volunteer database central website for volunteer hours.
How do we improve? – Keeping accurate record of activities – time management.
Develop area based volunteer development groups. To address volunteering opportunities at a local level.
Sport Services

Produce an interactive website for volunteers to input volunteer hours/advertise courses/opportunities etc. This will provide borough wide.

Broadoak Area Community Residents Association – less form filling – i.e. 5 minute phone call from a paid worker and they can fill the forms in.
Collective volunteer database.
Giving volunteers a ‘voice’ consulting and working with volunteers in development of volunteer policy.
Have sign in sessions for each event/activity.
Information gathering through networking.
Share and develop volunteer questionnaire across Tameside.
Support paid workers to record hours and impact.
Improve and collect data via stats TMBC.
Positive outcomes-case studies (INDIVIDUALS)
Collective data base
Online system where vols can register and log info. Volunteer managers can access this info for stats etc.
Use a corporate referral system – access a data base for results
Tameside hospital: how it might be improved? 1 extra member of staff/more staff to visit vols on a regular basis/enable them to feel more supported/more staff will enable better organised approach/reports to plan forward how to improve the service we offer to vols/recruit more/streamlining of CRB system-ongoing job at present - takes up a lot of time
Encourage volunteers to log all their hours
More people signed up to vol centre hours-more evaluations/interviews with res/promote more in our community newspaper to celebrate volunteers.
Children's centres Ashton/parents/carers & volunteers celebrations.
Unsure as an organisation/personal-feedback from VCT (JCP)
Voice and cats nothing recorded
TRT nothing recorded
People want to give (time, skills etc) & receive.
Volunteer database to match vols needs to that of organisation.
Dedicated vol co-ord for each organisation
Annual function to appreciate the effort put in volunteer service
Tameside volunteer celebration
Info used for planning future need {gaps analysis} feed information into the Tameside needs assessment and treatment/ recovery plan. Improve? Collaboration work on volunteer base with matching
Record their hours – for v fifty awards/v impact awards celebration events – Internal certificates Trips Spreadsheets/Timesheets, Press Articles = Tameside Advertiser Tameside Radio/BBC Manchester Newsletter
More volunteers, more skills, provisions of rewards
TMBC

Recognise volunteering through staff magazine and partnership good news stories

Number of volunteers who access training
Celebration
Find a way to measure the impact of volunteers – qualitatively as well as quantitavely.
Recognition (across the board) of the VALUE of volunteers.
All orgs. That use the skills of volunteers should register with T.V.C.
Reward volunteers once a year. Celebrate religious event.
Vouchers and certificates presented.
Work force action plan. Community Task Force Award (Certificates)

Session 3

Barriers for volunteers
Barriers for organisations
How can we overcome these barriers?
What support is needed from where?
Barriers for volunteers
Network for organisation using volunteers to tap into for info/sharing knowledge/training – cost & info
Getting right volunteers to start with
Train organisations in how to manage/motivate volunteers
Partnership working – sharing not duplicating
Funding information for groups about how to get necessary resources/sharing resources
Use of appropriate media/language for all volunteers
Central resource for support to organisations
Organisations to market themselves to potential vols
Better information to organisations – help with costs – info about CRB-VC to publicise itself more
Apathy/cost/language/lack of training/member of staff to support vols and programme/how it affects benefits - sickness. Bad experience in past - vols not turning up/CRB
Time/experience to train-recruit/accountability of volunteers?/resources to encourage volunteering
Duplication – too many or more than one group/org trying to recruit to a similar 'spec'-time and resources to support the numbers interested - CRBs/insurances - providing ‘progression’ route - continual volunteer development where appropriate
Manpower/time involved – resources for expenses etc. - suitable training - reliability of volunteers (some may not turn up to an event) – accountability of volunteers (for the organisations)
Retention - positive are they making a difference/Recruitment-positive are they making a difference/ Training - getting others within organisation to support/education - large organisation - how to promote use of volunteers/commitment - are volunteers giving us enough hours to justify our worth/CRBs - can take time especially enhanced - how to utilise vols in the mean time.
Different levels of volunteers need different levels of support, resource etc.
The commitment – org need specific times/structure which can deter vols.
CRB
High costs of advertising opportunities/encouraging volunteers-competing for funding nationally against a large number of other vol orgs/complying with relevant employment legislation (especially cost of crbs, insurance etc)
Volunteer opps/mentors
Cost-funding?
Communication/appreciation/careful matching process/access to good training/translators/keeping themselves safe
CPD (continual professional development)
Not recognising what 'we' have to offer/time/buddy system/support.
Barriers for organisations
Retainment of volunteers
The philosophy, that volunteers cost nothing
Volunteer work is less valued
Volunteer/client match (language, CRB checks)
Capacity to offer more to our volunteers (opportunities)
Transport and expenses
Legalities (H+S, liability)
Capacity & Support
Funding
Lack of accessible information
Lack of funding (for expenses, volunteer co-ordinators, training etc)
Bureaucracy/paperwork (CRBs, risk assessments etc)
Resistance/fear from existing employees/volunteers
Lack of continuity/high volunteer turnover
Organisations not having a culture of volunteering
Cost
CRB – Process/Time
Staffing to run programme
Lack of training
Previous bad experience
Language
Time
Funding/resources
Supporting volunteers
Perception of volunteering
Recruitment/Marketing/Matching
Lack of knowledge
Lack of confidence
Gender, race and disability
Time
CRB Checks
Time (availability, flexibility)
Age restrictions
Language (attempts to encourage/include cultural inclusiveness/simplify, uses clearer language)
Expense – Perception of cost to a volunteer
Confidence – Skill/the unknown/provide support
Time
Money
Apathy
Transport (Public/Private) – Lack of red tape
Peer pressure
Not valued i.e.: by employers
CRB checking
Misconceptions of volunteering and volunteers
Resources for info and inclusive
Resources for materially supporting volunteers
Does the Organisation value / prioritise volunteering
Lack of confidence/skills in communication
Childcare/carers
Experience – knowledge and information
Time/commitment
Knowing what’s out there – marketing
Logistics – e.g. time/age/disability (how it enhances the individual-job opps etc/promote social opps/promote the aspects of volunteering)
Inability to recognise benefits of volunteering (image change needed – education – promotion)
Lack of confidence and recognition of own skills
Feeling vulnerable within the rule
Cultural barriers

How Can We Overcome These Barriers?

Time, flexible roles where volunteers can share what would be a full time role, each working how many hours they can commit.
Organisations sharing volunteers (cutting costs) – Volunteer Bank
Single access point for all volunteering
Central database of volunteers in TMBC run services
Hours works
Training undertaken
Moving on – employment training
CRB checked
Time banking
Employer supported volunteering schemes
More open days, summits, events, promoting and celebrating volunteers - confidence
Supporting activities which break down divisions and involve people from different backgrounds, age groups etc.
Understanding and learning re: social return on investment
Introducing like-minded people socially
Consistent approach to expenses and help to small community groups
Use volunteers (appropriate) – speak to organisation
Confidence – having the support to make that first step. Building bridges
Have organisations to give info sessions to prospective volunteers within pre-vol courses
Simple, clear and to the point language
Think of a better word than 'Volunteering'. The language we use.
CRB
Good info, advice and guidance for organisations
Lobbying about benefits of volunteers
Giving organisations incentives to have volunteers
Volunteers in class room, assisting learning
Consultancy, mentoring for organisations
Recognise that both paid and unpaid work makes a positive contribution
Celebration of volunteers – Big(ger) event
Recognition of contribution of volunteers to the borough of Tameside
To help groups measure the effectiveness of volunteering in the community
Strategy should lead to:

Better outcomes for the volunteers
More support for volunteers and organisations
Improved health and well being of volunteers

Strategy is:

Reference point
Aspirational – what we want to achieve by...
Use existing long term volunteers to support new volunteers and take on more responsibility e.g.: Team Leaders
Start – sign up/register
Stay – training and development
Succeed – Paid work, qualifications and satisfaction/esteem
Sustaining programme
Volunteers are the difference, that 'makes the difference'

Solutions for organisations
Using examples of good practice in terms of volunteering policy & procedures
Utilising existing volunteers
Liaising with organisations such as volunteer centre re: database of volunteers
One overarching Tameside volunteer policy that organisations link to.
Develop volunteer manager forum/focus groups to advise organisations on recruitment
Tameside campaign with case studies highlighting the different types of volunteering
Targetable or consortia working with mainstream to optimise opportunities and best fit of volunteers & organisations
Allocate worker responsible for volunteers (co-ordinator)
Train/educate contracted staff re: volunteers/background/importance of.
Volunteers database re: interests (so head hunt volunteers)
Volunteers programme in teams-starting with placements in Senco
Senco to have volunteer days-staff to enter into volunteer base organisation
Events in boroughs to promote individual Sencos in area
Produce more case studies to increase/promote volunteers within Tameside
Publicity: awareness raising training
Hold events with existing volunteers to promote recruitment and that your organisation uses volunteers.
Plan time before you start your programme
Prepare policies and guidelines
Create reports and spreadsheets
Level of which volunteers are represented in service structures
What Support Is Needed From Where?

Session 4

What the strategy should include

Action Plan with people signing up to it
Local government. Consult with them more and the volunteering champion
To include all organisations and groups within Tameside
Consult 'Feedback' from Volunteers themselves
Draft strategy distributed far and wide for 1 month. Put on workshops in day, evenings and weekends for people to come together and discuss. Support agencies to implement, understand and be held accountable.
Recognise what you have to offer, regardless of who you are.
Better access for car parking/better access for dukinfield town hall-future events
'Resources' means time, information, skills and relationships: not just money!
Hurst community PANTO. Doesn’t just entertain, but builds up skills of organisation and teamwork.
NVQs for volunteers
All voluntary organisations support learning
Volunteer Centre & T3SC infrastructure
Inter-generational involvement schemes
Regeneration partnerships
Voluntary sector-groundwork St Peters partnership. Age concern training. Etc etc.
One point of contact for people to get information around volunteering
Learning Tameside-Tameside college/Library(use of computers/information/scout clubs/brownies/guides
Creating more opportunities for the generations to come together-tackle negative stereotype.
Volunteer Centre
Local learning opportunities to support voluntary sector
Voluntary sector developing learning opportunities
St Johns refugee friendship group organise activities so people from different cultures can communicate together.
Voluntary sector training schemes
Providing a pathway for volunteers with specific steps
Providing case studies to showcase benefits of volunteers to organisations
'Volunteering for everyone'
'organisations should recognise the value of a volunteer - their contribution and the benefits they bring to themselves, to others and to the community'
'Pooling resources and co-ordinating efforts for the purpose of promotion, media, training, etc'
More evening opportunities for training
Finding ways of improving skills base/appropriateness of volunteers for the opportunity
Lack of funding – better distribution of funding
£ !! The strategy will provide funds to support volunteering
Should include how volunteering increases new skills and creates opportunities for people within Tameside
Volunteer develop/evidence
Provide refs
Recognition of achievements
Portfolio of achievements/work
Vision
'Help others and help yourself' is the bottom line on volunteering
A commitment to investing, valuing, recognising and improving infrastructure of volunteering in Tameside which strengthens community cohesion and reflects the needs of the community
Tameside MBC will grant time for employees to volunteer
Without the impact of Volunteers, Tameside cannot achieve the aims of the community strategy.
Positive Promotion – Volunteering can transform your life – do something worthwhile – without Volunteers, Tameside would grind to a halt.
Volunteering needs to be totally inclusive e.g. age, abilities, language etc.
We would like to see more information and opportunities for young people, including more intergenerational work
Volunteering should be supported within localities e.g. smaller scale
The strategy needs to work at all levels whether a council service area or a small community group.
The strategy needs to identify good practice!
The strategy should inform 'potential' groups how to develop/network/share info/pathways
Establish A 'Volunteering sector forum' to meet regularly, to share skills, knowledge, funding opportunities etc
Tameside wide annual celebration events for volunteers to attend
Web based resources for potential volunteers and people/organisations who want to use volunteers
Link to the volunteering DVD
Mentoring programme for young disillusioned Africans
Not a strategy - but a 'welcome document' (or internet) that is given to every person at the start of their volunteering experience (at induction)
Thanks for supporting Tameside
List of contacts
Events
Advice
It is really important to produce a version which is accessible to young people (and to people who like reading this format!)
CRB checking
Communication – language inclusion/ lack of info
Confidence/health
Will I lose my benefits
Material needs - clothing, transport, expenses
Once you start lack of support and defection training. Resources to support volunteer’s orgs giving it priority.
People making a difference
Volunteers can be trained to look to the future "Aspirational" towards a change to their life-styles.
Have volunteer only sessions to consult them on their ideas.
Individual consultations within orgs, which are then fed into a borough-wide consultation.
Making the strategy user-friendly, jargon-free, plain English, different formats etc.
Ensuring strategy is implemented - Regular review at all levels (personal, organisation, borough) of what worked well and what need changing/ reviewing.
GAPS: Raising awareness about chewing gum disposal.
Tourism
Flexibility
Celebration of volunteers
It would be useful to have a simple guide/information pack which outlines the real cost of a volunteer to the organisation so that people do not think they are free labour.
References, Occupational health screening, CRB, Ethnicity
Inter-generational volunteering. Follow up on strategy e.g yearly report.
Negotiating with other agencies incl. Private sector e.g bus tickets.
Collate info on "free rooms" for organisations and groups to use.
Car and transport training. More info and opps for under 16s.
Consultation with a diverse audience e.g through organisations.
For feedback to have impact and follow ups.
Ensuring displacement in anyway does not occur.
Everybody welcome - open arms.
Everyone is treated the same as a volunteer, and will be recognised regardless of their age, sex
Tameside’s online consultation.
Approach community groups through newsletters.
Housing association newsletters, residents meetings.
Youth groups
R.I.Q
Youth online survey.
Volunteers make a difference to children, families and volunteers themselves.
Volunteers should be supported, celebrated, valued and trained.
Tameside events in vol week all over area.
Supported, Celebrated, Trained, Valued
Needs to go to local commissioners
Public needs to know who is responsible for making plans happen and how will be measured.
Get it out to all volunteers/JC+/Housing/decision makers/councillors
Benefit to org and volunteer recognition. Rewarding - new skills, learning, benefits, developing skills, experience, appreciation. Platform for achievement.
Volunteer Centre
Nationally-government and communities. GONW office of third sector – celebrating volunteering in the North.
Could have a web-based central data base that organisations record onto.
Draft Strategy
Central co ordination of volunteers stuff - positive encouragement
Knowing what plans/strategies that volunteers/ing fit into
More diverse opportunities-like BME but all strands of equality
Inclusive-amalgamation – partnership
Lobbying and media more consultancy and mentoring
What are people supposed to do with the strategy once it is written
Draft copy, consult with vols, consult with groups
Feedback to all stakeholders on how their input has altered the final document
Keep strategy readable-plain English
Free travel on public transport for volunteers travelling to their role.
Consultants with volunteers – before & during writing of strategy.
We recognise and positively encourage volunteering, as an essential element of all strategies designed to improve and celebrate the diversity, strategy and sustainability of communities in Tameside.
Increasing the number of volunteer/reducing the burden of CRBs/ensuring orgs know where to go and what to ask for.
Is it for me? Opportunities not well advertised, Literacy and numeracy, Ex offenders
Financial, actions speak louder than words
Lets see some real actions happen from this strategy
Do something different - Strategy overload

Report compiled, typed and printed by Volunteers and Staff at Volunteer Centre Tameside

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